Vital Procollagen – Quantico Power is committed to excellence and integrity offering you products that are of the highest quality, purity, potency, and effectiveness.

Should you not be 100% satisfied with your purchase, you may be eligible to return the product for a refund. Items must be returned in their original packaging (opened or non-opened).

Refunds are issued for the total amount paid at the time of purchase minus a 15% restocking fee. A signed and fully completed Product Return Authorization (PRA) form MUST accompany a product return. You may obtain a PRA number by emailing your request to returns@quanticopower.com. Shipping fees are non-refundable. Please allow two to four weeks for processing.

Vital Procollagen – Quantico Power reserves the right to decline a refund if a PRA was not issued prior to returning the product(s).

How to proceed with a Product(s) Return

To initiate your return and request for refund, please email returns@quanticopower.com to receive your Product Return Authorization (PRA). When contacting us please be ready to provide your email and/or Invoice number available.

Vital Procollagen – Quantico Power reserves the right to decline a refund if a PRA was not issued prior to returning the product(s).

If eligible for a refund, Vital Procollagen – Quantico Power will credit the original form of payment within 30 days of the product being logged as returned by our shipping center.

Once product is received and inspected, Vital Procollagen – Quantico Power will determine if you are eligible for a refund and automatically apply the refund to your credit card or the original method of payment within 30 days of the product being logged as returned by our shipping center.

Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied, for the credit to post to your account.

Receipt of damaged or defective product(s)

If you received damaged or defective product(s) please contact Vital Procollagen – Quantico Power’s at shipping@quanticopower.com. Provided you contact us within 30 days from receipt of order, we will replace the product(s) at no charge instead of a refund.